Available for Projects

Digital
Precision.

I'm John Mark, an IT Infrastructure Specialist bridging technical precision with creative digital solutions.

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John Mark Kiritu

Professional Profile

I am a self-motivated, results-driven and highly skilled IT professional with over 2 years experience in IT support, networking and IT service management.


I have experience in managing enterprise-level environments, including Active Directory, Microsoft 365, endpoint security solutions, and cloud-based services. Recognized for problem-solving, strong analytical skills, and the ability to deliver innovative IT solutions that enhance productivity.

Technical Stack & Certifications

Infrastructure & Cloud

Microsoft Microsoft 365
Microsoft Azure Cloud
Microsoft Active Directory
Microsoft SCCM/MECM

Networking & Security

Kaspersky Kaspersky EP
Cisco Cisco Meraki
LAN/WAN/VPN
Firewalls

Dev & Automation

Microsoft Power Apps
Microsoft Power BI
Jira Jira Service Management
UI/UX Design

Professional Certifications

BSc. Information Technology
Uganda Christian University
Kaspersky Certified Specialist
Endpoint Security Management
Microsoft 365 Certified
Enterprise Administrator Expert

My Services

IT Help Desk

Remote and on-site technical support for software and hardware.

Hardware Repair

Maintenance and repairs for computers, phones, and peripherals.

Networking

Cat6 cabling, VLAN configuration, and Wi-Fi optimization.

Surveillance

Smart CCTV and security system installations.

Professional Journey

System Administrator

Double Q (C4 Logistics) | 2024

IT Support Officer

Oxfam In Uganda | 2022 - 2024

Projects Dashboard

Completed
Digital Logistics System
Automated procurement workflow for Oxfam Uganda using Power Apps & SharePoint. Saved thousands of sheets of paper.
DEPLOYMENT SUCCESS
Active
Kaspersky Security Hub
Implemented central endpoint management for Uganda Micro Foundation. Remediated 100% of detected threats.
SECURITY COVERAGE
Optimized
Network Overhaul
Re-cabling and RJ45 port replacement at Kyagalanyi Coffee. Enhanced LAN speed and reliability.
LAN PERFORMANCE
In Pipeline
Game Store E-Commerce
Upcoming marketplace for digital assets and games. Focusing on secure payment gateways.
DEVELOPMENT PROGRESS

Education History

2018 — 2021
Uganda Christian University
Bachelor of Science in Information Technology
2016 — 2017
St. Lawrence Schools and Colleges
Uganda Advanced Certificate of Education (UACE)
2012 — 2015
Mbarara High School
Uganda Certificate of Education (UCE)
2005 — 2011
Mbarara Preparatory School
Primary Leaving Examination (PLE) Certificate

Get In Touch

Phone Number
+256 [Your Number]
Email Address
johnmark@example.com